Privacy Policy

Last updated: January 8, 2025

Texas Electric and Light ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

  • Submit forms on our website
  • Request service or estimates
  • Contact us by phone or email
  • Sign up for our newsletter

This may include:

  • Name and contact information
  • Email address
  • Phone number
  • Service address
  • Service preferences and requirements

Website Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects information such as:

  • Pages visited and time spent on each page
  • Device and browser information
  • Geographic location (city/region level)
  • Referral sources

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the collected information to:

  • Provide and improve our services
  • Respond to your requests and inquiries
  • Process service scheduling
  • Send service updates and notifications
  • Improve our website and user experience
  • Comply with legal obligations

Marketing Communications

With your consent, we may send you marketing communications about our services, special offers, and updates. You can opt-out of these communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly
  • Updating your preferences in your account settings

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Secure data storage
  • Encrypted data transmission
  • Limited access to personal information
  • Regular security assessments

Third-Party Services

We use trusted third-party services to help operate our website and provide services:

  • Google Analytics for website analytics
  • Firebase for data storage
  • EmailJS for communication

These services may collect and process your information according to their own privacy policies.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date and will be effective immediately upon posting.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Texas Electric and Light

1111 Trail Ridge Dr

Dripping Springs, TX 78620

Phone: (512) 547-4130

Email: service@texaselectricandlight.com

Call Now: (512) 547-4130